You cannot choose a professional roofer by looking at an estimate and comparing prices!

You cannot choose a professional roofer by looking at an estimate and comparing prices! Allow yourself time to sit down with the sales guys or even the owner to ask questions and explore your possibilities. You will be really surprised at how many options you have.

Great contractors take a lot of pride in their work and so should the salesperson representing them.

You should always ask these questions before ever considering making a final decision:

1. What is the full name and address of the company? Do they have an office, legitimate phone/fax numbers, do they reside in your area, and most importantly look them up on the Internet or phone book to make sure they are not a fly by night company. You will learn a lot by doing your research on them. Just remember, they are coming into "YOUR" home so make sure you trust any contractors you invite inside!!!!

2. Do they have insurance? Make them give you a number to their insurance company & call to confirm. It takes just a few seconds for and accident to happen that could cost "YOU" thousands of dollars if they are not insured. We have seen contractors issue fake certificates so please take the time to follow up. It's better to be safe than sorry! They will be on your roof & there is always that chance they could fall in & do a lot of damage to themselves & your home.

3. Do they have a license by the North Carolina Board of General Contractors? Make them show you the certificate and always be sure it is up to date. These laws are set in place to help "YOU" stay protected.

4. Are they a credentialed contractor? In other words, have they gone above & beyond the standards of the everyday roofer. Are they educated, trained, knowledgeable & professional? Are they certified by the nations leading roofing manufactures to install their products & roof systems correctly? Are they a member of any roofing associations or dedicated to the roofing trade as a whole. This goes a long way knowing that a company is taking the extra mile to make sure that they are giving "YOU" the knowledge and time you deserve. This is "YOUR" investment, "YOUR" roof & "YOUR" home so it is a contractors job to give you the time, workmanship & professionalism needed to protect "YOUR" biggest asset.

5. Have they provided you a list of referrals or references from previous jobs? This can get tricky so be careful. Ask for the most recent list of references, meaning jobs sold in the last 3-6 months. Drive by the homes to make sure that they are real references and not just friends or family members vouching. Things have changed a lot in this industry in the past couple of years so the reputation a business had two years ago may not be the same as the last couple of months. 

6. What is the company's workmanship warranty? The typical warranty is a year or more. Longer warranties are not necessarily more valuable than shorter warranties. Any good roofer will warrant his workmanship and this comes down to trust more than anything! Do you trust who you are dealing with? That is the most important question to ask yourself, and your list of references they have provided you. This will go a long way, and a company that cares about their future, will care most about making sure that their customers are always given the best workmanship they can give. A successful company is one that builds their customer base on referrals!! A warranty is only as good as the contractor & if they are no longer in business next year when you really need them, what good does that do for you?

Roofwerks hopes this helps you make the right decision! Please do your homework before you decide & do not get stuck on the price! Professional NC Roofing Contractors should always be fairly close in price so if you get an estimate that seems way too low or high, you need to start asking yourself why. We have seen too many homeowners call us after the fact and they have lost thousands of dollars. Choose a contractor that you "TRUST" and look up their credentials. We are here to help you, not hurt you so just remember that & always ask these questions!!!!